+41 (0) 796017676 info@ancosolutions.ch

Privacy Policy

Privacy Policy for the website www.ancosolutions.ch

This Application collects some Personal Data from its Users.


Data Controller:

Anco Solutions Sagl. – Via Balestra, 33-6900 Lugano

Email: info@ancosolutions.ch


Types of Data collected

Among the Personal Data collected by this Application, either independently or through third parties, there are: Cookies, Usage data, first name, last name, address, email address, province, city and phone number.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, they are automatically collected during the use of this Application.

Unless otherwise specified, all the Data required by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. Where this Application indicates some Data as optional, Users can refrain from communicating, without this having any consequence on the availability of the Service or on its operation.

Users who have any doubts about which data are mandatory, are encouraged to contact the Controller.

Any possible use of Cookies – or other tracking tools – by this Application or third parties service providers used by this Application, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes the responsibility of the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Controller from any liability to third parties.

Mode and place of processing the collected data

Method of treatment

The Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application may have access to Data (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers, hosting providers, IT companies, communication agencies) also elected, if necessary, Data Processors by the Data Controller. The updated list of Processors can always be requested from the Data Controller.

Legal basis of the processing

The Controller processes Personal Data relating to the User in the event one of the following conditions exists:

– the User has given Consent for one or more specific purposes;

Note: in some jurisdictions the Controller may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, as long as the User does not object (“opt-out”) to this treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation regarding the protection of Personal Data;

– the processing is necessary for the execution of a contract with the User and / or the execution of pre-contractual measures;

– the processing is necessary to fulfill a legal obligation which the Data Controller is subject to;

– the processing is necessary for the performance of a public interest task or for the exercise of public powers to which the Controller is invested;

– the processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.

It is however always possible to request the Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Data processing place

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the Controller.

The User’s Personal Data may be transferred to a country different from where the User is located. To obtain further information on the processing place, the User can refer to the section concerning the Personal Data processing.

You have the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the contacts at the top of this document.

Data retention period

The Data are processed and stored for the time required by the purposes for which they were collected.


– Personal Data collected for purposes related to the execution of a contract between the Controller and the User will be retained until the execution of the contract is completed.

– Personal Data collected for purposes related to the legitimate interest of the Controller will be retained until the satisfaction of this interest. The User can obtain further information regarding the legitimate interest pursued by the Controller in the related sections of this document or by contacting the Data Controller.

When the processing is based on the consent of the User, the Data Controller may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or an order from an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purposes of the processing of collected data

The User Data are collected to allow the Controller to provide its Services, as well as for the following purposes: Interaction with social networks and external platforms, Statistics, Protection from SPAM, Contacting the User, Managing addresses and sending email messages, Displaying content from external platforms, Remarketing and behavioral targeting, Advertising and User database management.

To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant to each purpose, the User can refer to the related sections of this document.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.

Details on the Personal Data processing

Personal Data are collected for the following purposes and using the following services: 

Contacting the User

Contact Form (This Application)

By filling out the contact form with his Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.

Personal data collected: Surname, Email, Name, Company and Telephone Number.

Management of Users databases

This type of service allows the Controller to build user profiles starting from an email address, the name or any other information that the User provides to this Application, as well as tracing the User’s activities through statistical functions. These Personal Data may also be crossed with publicly available information on the User (such as profiles on social networks) and used to build private profiles that the Data Controller can view and use to improve this Application.Some of these services may also allow the sending of messages to the User, such as emails based on specific actions performed on this Application. 

Traffic optimization and distribution

These services allow this application to distribute its contents through servers located throughout the territory and to optimize its performances.

The Personal Data processed depend on the characteristics and on the mode of implementation of these services, which by their nature filter the communications between this Application and the User’s browser.

Because of the distributed nature of this system, it is difficult to determine the places where content is transferred, which may contain the User’s Personal Data.

SPAM defence

These services analyze the traffic of this Application, potentially containing User Personal Data, in order to filter it from parts of traffic, messages or other contents detected as SPAM. 

Akismet (Automattic Inc.)

Akismet is a SPAM defence service provided by Automattic Inc.

Personal data collected: Various types of data as specified in the privacy policy of the service.

Data processing place: United States – Privacy Policy


The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior. 

Google Analytics (Google Inc.) –

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected for tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualize and personalize the advertisements of its advertising network.

Personal Data collected: Cookies and Usage Data.

Data processing place: USA – Privacy Policy – Opt Out. 

Google Tag Manager (Google Inc.)

Google Tag Manager is a statistical service provided by Google Inc.

Personal Data collected: Cookies and Usage Data.

Data processing place: USA – Privacy Policy.

Google AdWords Conversion Tracking (Google Inc.)

Google AdWords Conversion Tracking is a statistical service provided by Google Inc. that links data from the Google AdWords advertising network with actions taken within this Application.

Personal Data collected: Cookies and Usage Data.

Data processing place: USA – Privacy Policy. 

Visualisation content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this application and interact with them.

If this type of service is installed, it is possible that, even if the Users do not use the service, the service anyway collects traffic data relating to the pages where it is installed. 

Google Fonts (Google Inc.)

Google Fonts is a service of visualization of styles of character managed by Google Inc. that allows this Application to integrate such contents within its pages.

Personal Data collected: Cookies and Usage Data.

Data processing place: USA – Privacy Policy.

Google Maps widget (Google Inc.)

Google Maps is a map visualization service managed by Google Inc. that allows this application to integrate such contents within its pages.

Personal Data collected: Cookies and Usage Data.

Data processing place: USA – Privacy Policy. 

YouTube Video Widget (Google Inc.)

YouTube is a video content display service managed by Google Inc. that allows this application to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.

Data processing place: USA – Privacy Policy. 

More information on treatment

Defense in court

The User’s Personal Data may be used by the Controller in court or in the stages leading to its eventual establishment for the defense from abuses committed in the use of the Application or related services by the User. The User declares to be aware that the Data Controller may be required to disclose User’s Data at the request from the Public Authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this application and any third party services used by it may collect system logs, which are files that record the interactions and that may also contain Personal Data, such as the User IP address. 

Information not contained in this policy

More information about the processing of Personal Data may be requested at any time to the Data Controller using the contact information.

Exercise of rights by Users

The subjects whom the Personal Data refer to have the right at any time to obtain confirmation of the data existence or not to the Data Controller, to know its content and origin, to verify its accuracy or request its integration, cancellation, updating, rectification, transformation in anonymous form or the blocking of Personal Data processed violating the law, as well as to oppose in any case, for legitimate reasons, to their processing. Requests should be addressed to the Data Controller.

This Application does not support “Do Not Track” requests. To find out if any third parties services used support them, consult their own privacy policy

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. Please therefore consult this page often, referring to the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this Application and may request the Data Controller to remove his Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected until then.

Information on this privacy policy

The Data Controller is responsible for this privacy policy, drawn up starting from forms prepared by Iubenda and stored on its servers.

Definitions and legal references

Personal Data (or Data)

Personal data is any kind of information that, directly or indirectly, also in connection with other information, including any personal identification number, lets a natural person be identified or identifiable.

Usage data

This kind of information is collected automatically through this Application (also from third parties’ applications integrated into this Application), including: IP addresses or domain names of the computers used by the User to connect with this Application, addresses in URI notation (Uniform Resource Identifier), the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (good order, error, etc.) the country of origin, the characteristics of the browser and of the operating system used by the User, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application , with particular reference to the sequence of pages browsed, to the parameters related to the User’s operating system and informatics environment.


The individual who uses this application that, unless otherwise specified, coincides with the interested party


The natural person whom the Personal Data refers to.

Data Processor (or DPO)

The natural person, legal person, public administration or any other entity that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Holder)

The natural person, legal person, public authority, service or other authority which, individually or together with others, determines the purposes and means of the processing of personal data and of the tools adopted, including the security measures related to the operation and use of this application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool through which the User’s Personal Data are collected and processed. 


Small portions of data stored in the User’s device.